From here you can book your game console, controller repair with us
Game Console & Controller Repairs
Any PS5 Console, PS5 Controller
Any PS4 Console, PS4 Controller
Any Xbox Series Console, Xbox Series Controller
Any Xbox One Console, Xbox One Controller
Any Nintendo Switch Console, Joy Con Controller
It looks like the credit or debit card information stored on your account is invalid, please follow the steps below:
Go Settings > PlayStation™Network/Account Management > Account Information > Wallet > Payment Methods. Select the card you are trying to use and select Edit Card Information to make sure that the details have been entered correctly.
Ensure that the address information on your account is the same as the address registered to your card.
If this does not solve your issue, please read our article below.