From here you can book your game console, controller repair with us
Game Console & Controller Repairs
Any PS5 Console, PS5 Controller
Any PS4 Console, PS4 Controller
Any Xbox Series Console, Xbox Series Controller
Any Xbox One Console, Xbox One Controller
Any Nintendo Switch Console, Joy Con Controller
Please make sure you have the latest version of the System Software installed by selecting Settings > System Software Update. The system will then restart.
If you cannot reach Settings, please update the System Software using Safe Mode option 3.
If the error occurs again, back up your saved data and initialize the PlayStation®4 system by going to Settings > Initialization > Initialize PS4 or by using Safe Mode option 6.
If the error continues, please contact PlayStation Support.