Oculus Service Center in Bengaluru
Overview
The Oculus Service Center in Bengaluru, operated by Meta (formerly Facebook), offers comprehensive support for Oculus (now Meta Quest) VR headsets and accessories. This facility provides a range of services, ensuring users can enjoy uninterrupted VR experiences.
Services Offered
1. Warranty Repairs
Manufacturing Defects : Repairs or replacements for devices with issues covered under warranty.
Faulty Hardware : Addressing problems like unresponsive tracking, display malfunctions, or sound issues.
2. Out-of-Warranty Repairs
Hardware Repairs : Paid repair services for devices no longer under warranty.
Accessory Replacements : Replacing damaged or defective accessories, such as controllers, head straps, or charging cables.
3. Device Replacement
Advanced Replacement Program : A new device may be shipped to users before they return the faulty unit to expedite the process.
4. Software Support
Firmware Updates : Guidance on updating device software.
Troubleshooting : Assistance with software-related issues like connectivity problems, game installation errors, or account issues.
5. Maintenance and Cleaning
Some centers offer cleaning services or advice on maintaining the headset and controllers to extend their lifespan.
6. Consultation and Setup Assistance
Device Setup : Help with setting up new Oculus devices.
VR App Guidance : Assistance with app installation and optimizing VR experiences.
Contact Information
For service inquiries, reach out to the Oculus Service Center via:
Email : info@consolefixit.com
Console Fixit has branches across Karnataka, Tamil Nadu, Hyderabad, and Kerala, ensuring broad geographic coverage for all service needs.
Checklist for Servicing Your Oculus Headset
Hardware Check
Headset
Display Quality, Lenses, Comfort, Tracking Sensors, Buttons & Inputs, Battery Life.
Controllers
Joystick & Buttons, Haptics, Tracking, Battery.
Headset Connectivity
Wi-Fi Connection, Bluetooth Pairing, Link Cable (if applicable).
Software Check
System Software
Firmware Updates, Factory Reset.
Oculus Software & Apps
Launch Apps & Games, Check Performance, VR Tracking & Boundary, Library Management.
PC Compatibility (if applicable)
Account & Cloud Syncing
Account Login, Cloud Backup, Store & Purchases.
It’s recommended to contact Oculus support online first, as many issues can be resolved remotely. Service centers might require appointments, so it’s best to schedule ahead.
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